Business Development Manager


Arran Collymore

Arran Collymore

Head of New Business

Job Ref No: 000002

Business Development Manager

£35,000 - £45,000
Job Type:
Permanent / Full Time
Tuesday 9 Apr 2024

Business Development Manager | Up to £50,000 package | Northwich (Field Based)

Location: Field Based (expectation to visit customers regularly across UK offices and visit HQ in Northwich to attend sales meetings and customer events as and when required.)


The Business Development Manager will establish and maintain strategic partnerships with customers, driving revenue growth for both our client and the customer. You will be responsible for day-to-day communication, promoting our customer's services, growing business lines, and interacting with internal sales teams.

Your main duties include identifying new business opportunities, negotiating contracts, and ensuring customer satisfaction. You will assist with end user tenders/bids and actively seek higher margin/revenue projects. Additionally, you are expected to identify and optimize new revenue streams and meet or exceed KPIs set by the business and customer.


  • Collaborate with dedicated customers to define the partnership strategy, identify potential growth opportunities and build strong relationships with key stakeholders.

  • Identify and pursue new business opportunities by analyzing market trends, customer needs, and competitive landscape.

  • Develop innovative strategies to drive revenue growth through your partnerships.

  • Cultivate and maintain strong relationships with our customers, acting as a trusted advisor and primary point of contact.

  • Understand customers business objectives, challenges, and pain points to identify opportunities for collaboration and growth.

  • Collaborate with internal teams, including Sales, Marketing, Purchasing, and support functions, to align strategies and deliver exceptional customer experiences. Provide feedback and insights from customers to internal stakeholders.

  • Stay abreast of industry trends, competitor activities, and market dynamics related to customer solutions. Conduct market research and analysis to identify new market segments and opportunities for expansion.

  • Focus on achieving KPI’s set by the business and those agreed with your allocated accounts.

  • Attend regular Sales meetings and support customer events as and when required (evenings and weekends may be required).

  • Grow the allocated accounts (revenue and GP) to an agreed level.

  • Establish key performance metrics and regularly track and report on the success of partnerships. Use data-driven insights to evaluate the effectiveness of partnership initiatives and make strategic recommendations for improvement.

Skills Required:

  • Proven track record of business development, partnership management, or sales roles, preferably within the CRM, SI or software industry.

  • Ability to identify innovative business opportunities.

  • Proven experience and determination in driving revenue growth through partnerships and delivering results against business objectives.

  • Excellent interpersonal and relationship-building skills.

  • Demonstrated ability to consistently deliver whilst developing and maintain long-term partnerships with key stakeholders at various levels within organisations.

  • Exceptional verbal and written communication skills.

  • Ability to effectively articulate complex concepts and ideas to both technical and non-technical audiences.

  • You take ownership and are comfortable delivering persuasive presentations to senior executives.

  • Strong analytical and problem-solving abilities.

  • Curious in nature with proficiency in data analysis and using insights to drive informed business decisions.

  • Dynamic individual who has the ability to work autonomously or as part of a team with the ability to use own initiative and problem solve.

  • You care about needs of our customers, colleagues and community.

Why the Zest team like the opportunity:

“This is a fantastic opportunity working with a truly progressive software organisation we've placed with multiple times - in fact we actually placed the leader for this position over 6 years ago - demonstrating the progression opportunities!” (Calum, Zest Founder)